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Terms & Conditions

Privacy Policy

This web site is owned and operated by Techna Vet Industries Inc. and will be referred to as "We", "our" and "us" in this Internet Privacy Policy. By using this site, you agree to the Internet Privacy Policy of this web site ("the web site"), which is set out on this web site page. The Internet Privacy Policy relates to the collection and use of personal information you may supply to us through your conduct on the web site.

We reserve the right, at our discretion, to modify or remove portions of this Internet Privacy Policy at any time. This Internet Privacy Policy is in addition to any other terms and conditions applicable to the web site. We do not make any representations about third party web sites that may be linked to the web site.

We recognize the importance of protecting the privacy of information collected about visitors to our web site, in particular information that is capable of identifying an individual ("personal information"). This Internet Privacy Policy governs the manner in which your personal information, obtained through the web site, will be dealt with. This Internet Privacy Policy should be reviewed periodically so that you are updated on any changes. We welcome your comments and feedback.

Personal Information

Personal information about visitors to our site is collected only when knowingly and voluntarily submitted. For example, we may need to collect such information to provide you with further services or to answer or forward any requests or enquiries. It is our intention that this policy will protect your personal information from being dealt with in any way that is inconsistent with applicable privacy laws in Canada.

Use of Information

Personal information that visitors submit to our site is used only for the purpose for which it is submitted or for such other secondary purposes that are related to the primary purpose, unless we disclose other uses in this Internet Privacy Policy or at the time of collection. Copies of correspondence sent from the web site, that may contain personal information, are stored as archives for record-keeping and back-up purposes only.

Disclosure

Apart from where you have consented or disclosure is necessary to achieve the purpose for which it was submitted, personal information may be disclosed in special situations where we have reason to believe that doing so is necessary to identify, contact or bring legal action against anyone damaging, injuring, or interfering (intentionally or unintentionally) with our rights or property, users, or anyone else who could be harmed by such activities. Also, we may disclose personal information when we believe in good faith that the law requires disclosure.

We may engage third parties to provide you with goods or services on our behalf. In that circumstance, we may disclose your personal information to those third parties in order to meet your request for goods or services.

Security

We strive to ensure the security, integrity and privacy of personal information submitted to our sites, and we review and update our security measures in light of current technologies. Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure.

However, we will endeavor to take all reasonable steps to protect the personal information you may transmit to us or from our online products and services. Once we do receive your transmission, we will also make our best efforts to ensure its security on our systems.

In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us. However, we will not be held responsible for events arising from unauthorized access to your personal information.

Cookies

Cookies are data that a Web site transfers to an individual's hard drive for record-keeping purposes. Cookies, which are industry standard and are used by most Web sites, including those operated by us, can facilitate a user's ongoing access to and use of a site. They allow us to customise the web site to your needs. If you do not want information collected through the use of Cookies, there is a simple procedure in most browsers that allows you to deny or accept the Cookie feature. But you should note that Cookies may be necessary to provide you with some features of our on-line services.

Access to Information

We will endeavor to take all reasonable steps to keep secure any information which we hold about you, and to keep this information accurate and up to date. If, at any time, you discover that information held about you is incorrect, you may contact us to have the information corrected.

In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us.

Links to other sites

We provide links to Web sites outside of our web sites, as well as to third party Web sites. These linked sites are not under our control, and we cannot accept responsibility for the conduct of companies linked to our website. Before disclosing your personal information on any other website, we advise you to examine the terms and conditions of using that Web site and its privacy statement.

Problems or questions

If we become aware of any ongoing concerns or problems with our web sites, we will take these issues seriously and work to address these concerns. If you have any further queries relating to our Privacy Policy, or you have a problem or complaint, please contact us for further Privacy Information.

Terms of Use

Welcome to the Techna Vet Industries Web site. The information provided on this site is for general informational and educational purposes only. Please read and review these Terms of Use carefully before accessing or using this Web site. By accessing or using this site, you acknowledge that you have read, understood and agreed to the Terms of Use Agreement. If you do not agree to the Terms of Use, you may not access or use the site.

1. Use of Web site. The information provided on this site is for general informational and educational purposes. Certain sections of this Web site are intended for particular audiences including Techna Vet Industries Inc.employees, customers and shareholders, as well as members of the health care community and the general public. Your access to and use of the information contained in the Web site is subject to this Terms of Use Agreement. By accessing and using this Web site, you accept, without limitation or qualification, this Terms of Use Agreement.

2. Content. Techna Vet Industries Inc.will use reasonable efforts to include accurate and up-to-date information on this Web site but makes no warranties or representations of any kind as to its accuracy, currency or completeness. You agree that access to and use of this Web site and the content thereof is at your own risk. Techna Vet Industries Inc. disclaims all warranties, express or implied, including warranties of merchantability. Neither Techna Vet Industries Inc. nor any party involved in creating, producing or delivering this Web site shall be liable for any damages, including without limitation, direct, incidental, consequential, indirect or punitive damages, arising out of access to, use of or inability to use this Web site, or any errors or omissions in the content thereof. This limitation includes damages to, or for any viruses that infect, your computer equipment.

3. Indemnification. You agree to indemnify, defend and hold harmless Techna Vet Industries Inc., its officers, directors, employees, agents, suppliers and third party partners from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation by you of these Terms of Use.

4. Third Party Web sites and Links. This Web site may contain links or references to other Web sites maintained by third parties over whom Techna Vet Industries Inc. has no control. Such links are provided merely as a convenience. Similarly, this Web site may be accessed from third party links over whom Techna Vet Industries Inc. has no control. Techna Vet Industries Inc. makes no warranties or representations of any kind as to the accuracy, currency, or completeness of any information contained in such Web sites and shall have no liability for any damages or injuries of any kind arising from such content or information. Inclusion of any third party link does not imply an endorsement or recommendation by Techna Vet Industries Inc.

5. Non-Confidential Information. Subject to any applicable terms and conditions set forth in our Privacy Policy, any communication or other material that you send to us through the Internet or post on a Techna Vet Industries Inc. Web site by electronic mail or otherwise, such as any questions, comments, suggestions or the like, is and will be deemed to be non-confidential and Techna Vet Industries Inc. shall have no obligation of any kind with respect to such information.Techna Vet Industries Inc. shall be free to use any ideas, concepts, know-how or techniques contained in such communication for any purpose whatsoever, including but not limited to, developing, manufacturing and marketing products.

6. Trademarks. All product names, whether or not appearing in large print or with the trademark symbol, are trademarks of Techna Vet Industries Inc., its affiliates, related companies or its licensors or joint venture partners, unless otherwise noted. The use or misuse of these trademarks or any other materials, except as permitted herein, is expressly prohibited and may be in violation of copyright law, trademark law, the law of slander and libel, the law of privacy and publicity, and communications regulations and statutes.

7. Void Where Prohibited. This Web site and its contents are intended to comply with the laws and regulations in Canada. Although the information on this Web site is accessible to users outside of Canada., the information pertaining to Techna Vet Industries Inc. products is intended for use only by residents of Canada. Other countries may have laws, regulatory requirements and medical practices that differ from those in Canada. This site links to other sites produced by Techna Vet Industries Inc. various operating divisions and subsidiaries, some of which are outside Canada. Those sites may have information that is appropriate only to that particular originating country. Techan Vet Industries Inc. reserves the right to limit provision of its products or services to any person, geographic region or jurisdiction and/or to limit the quantities or any products or services we provide. Any offer for any product or service made on this Web site is void where prohibited.

8. Miscellaneous. If any provision of this Agreement is held to be unlawful, void or unenforceable, then such provision shall be severable without affecting the enforceability of all remaining provisions. Techna Vet Industries Inc. reserves the right to alter or delete materials from this Web site at any time at its discretion.

Shipping

All orders shipped within 48 business hours of receipt of payment! Special or custom orders shipping time will vary. If custom order is placed, you will be notified within 48 business hours of product availability for your order, and shipped at time stated. Customer is responsible for all shipping, duty, and handling and or other charges incurred unless otherwise noted. All refused shipments will be charged handling fee of min $20.00 but no more then product cost! All claims and damages must be reported with the carrier, (following carrier damage procedures and protocols) and are responsibility of the customer.

Return Policy

100% MONEY GUARANTEE

Your satisfaction is very important to us, and 100% guaranteed. If for any reason you are not satisfied with your purchase, contact us within 30 days of the date of your purchase to receive a refund. (less shipping and handling) Please call to obtain an authorization before returning the unused portion to us!

All products manufactured by Techna Vet Industries are proven and tested to be 100% quality. If for some reason your product is not of a 100% quality , please contact us within 48 hours of receipt, for authorization to return the product for replacement or full refund, ( less shipping and handling).

Special Thanks

Dr Murray Moffat and staff of Transcona Veterinary Hospital
Isabel Wolinsky Photography - isabelwolinskyphotography.com
Kelly Hinkson - powered by khinkson.com
Boomdonenext - www.boomdonenext.com
Scott Sauder
Staff of TechnaVet Industries Inc.

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